Access Granted can help increase sales and customer loyalty by training the individuals in your organization to interact with the elderly and disabled. Not only is it good business for your organization, it is the right thing to do!
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Did You Know?
- There are 54 million Americans with disabilities who have a disposable spending power of $220 billion. 73% are heads of households and 48% are principal shoppers
- “The Age Wave” The Baby boomers will be the most financially powerful generation of elderly consumers ever; today's older adults control more than $7 trillion in wealth in the United
States - 70% of the total.
- 83% of disabled people ‘walked away' from inaccessible or unwelcoming businesses in 2005, unable or unwilling to make a purchase; only just over half complained about the poor service they received
- 67% of disabled people choose businesses which are good at serving disabled customers.
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